Tag: England

Patient experiences of remote consulting with chronic fatigue syndrome/myalgic encephalomyelitis and fibromyalgia: a qualitative study

Abstract:

Background: Remote and digital consulting in primary care has rapidly expanded since March 2020. It is important to understand patient experiences, particularly for those living with complex long-term conditions, to identify how care can best be delivered, including within the remote space.

Aim: To explore the experiences of people living with chronic fatigue syndrome/myalgic encephalomyelitis (CFS/ME) and fibromyalgia when consulting remotely in primary care.

Design & setting: Semi-structured interviews with patients living with CFS/ME and fibromyalgia in general practice in England.

Method: Semi-structured interviews were carried out with 13 participants. The interviews were transcribed and analysed thematically according to a Foucauldian theoretical framework.

Results: All participants highlighted needing to feel believed by clinicians. Many reported difficulties with telephone and online consulting owing to the lack of physical communication. Positive outcomes were reported when there was a good relationship with a clinician. Continuity in care and recognising the complexity of these conditions were also considered important.

Conclusion: This study allowed people living with CFS/ME and fibromyalgia to describe their experiences when consulting remotely. Participants highlighted needing to feel listened to and felt they benefited from an ongoing relationship with a clinician although this was difficult to achieve when consulting remotely. Some advantages of remote consulting were reported, particularly when symptoms were troublesome. Flexible access systems, with a range of consultation modalities or preferred clinician(s) availability, could improve healthcare encounters, particularly given the increased use of remote consulting in primary care.

Source: Leach H, Eccles A, Chew-Graham CA, Atherton H. Patient experiences of remote consulting with chronic fatigue syndrome/myalgic encephalomyelitis and fibromyalgia: a qualitative study. BJGP Open. 2025 Apr 24;9(1):BJGPO.2024.0079. doi: 10.3399/BJGPO.2024.0079. PMID: 39191480; PMCID: PMC12137999. https://pmc.ncbi.nlm.nih.gov/articles/PMC12137999/ (Full text)

The long COVID evidence gap in England

Introduction:

The term long COVID, also known as post-COVID-19 condition, was coined in spring, 2020, by individuals with ongoing symptoms following COVID-19 in response to unsatisfactory recognition of this emerging syndrome by health-care practitioners.

In September to November, 2020, clinical codes for persistent post-COVID-19 condition and related referrals were introduced and became available for use by health-care practitioners to record details of clinical encounters in electronic health records (EHRs) in England. EHRs, which cover a large proportion of individuals living in England, are increasingly used to help understand the epidemiology of disease alongside the effectiveness and safety of interventions.
Many factors influence the completeness of information in EHRs, including help-seeking behaviour of patients and the discretion and data-recording behaviour of practitioners. Longitudinal population-based studies often include participant self-reports of illness; hence, these studies might be subject to reporting and participation biases. Comparing reported illness in studies to recorded illness in the EHRs of the same individuals might be helpful in understanding the epidemiology and clinical recognition of emerging conditions such as long COVID.
Source: Knuppel A, Boyd A, Macleod J, Chaturvedi N, Williams DM. The long COVID evidence gap in England. Lancet. 2024 May 6:S0140-6736(24)00744-X. doi: 10.1016/S0140-6736(24)00744-X. Epub ahead of print. PMID: 38729195. https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(24)00744-X/fulltext (Full text)