Likelihood of recommending Dr. Eric Gordon
to family and friends

Office and Staff

Ease of scheduling urgent appointments

Office environment, cleanliness, comfort, etc.

Staff friendliness and courteousness

Total wait time (waiting and exam rooms) - minutes 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60

Personal Experience

Level of trust in provider's decisions

How well provider explains medical condition(s)

How well provider listens and answers questions

Spends appropriate amount of time with patients